Saturday, October 8, 2011

Quality Control & Patient Referrals

It's been a while since I've updated this site, but for the past 5 years, I've never been busier... as many of you know.

With the onslaught of projects, teaching requests, consulting jobs, and other commitments (such as family), I've gotten to the point where I never imagined I'd be.... too busy to take on all comers.

In order for me to maintain some semblance of quality service to my existing patients, I've recently instituted new policies limiting new patients to only those who come with referrals from existing patients, as well as having raised my prices.

So that I can keep the kind of focused, devoted, and emotionally invested energy in the care of my patients, these steps have been quite necessary. To offset my severe lack of availability, I will eventually start offering workshops to clinicians teaching them my preferred methods of diagnosis & care.

Thank you for your understanding, for your support, and most of all, for your devotion.

Best always,

Mark Cheng, L.Ac., Ph.D., Sr RKC, FMS faculty

No comments:

Post a Comment